Scope of policy application All bedding sold (including but not limited to bed sheets, duvet covers, pillowcases, blankets, etc.) are final sales and no no-reason returns or exchanges are accepted. Customized products (such as embroidery/printing services), promotional discount products, clearance items, etc. are non-returnable and non-exchangeable.
Explanation of Exceptional cases If the goods you receive have any of the following problems, please contact customer service (fewery@beddtextiles.com) within 48 hours after signing for receipt and provide evidence (photos/videos) : Transportation damage (such as severe damage to packaging or stains); The product is seriously inconsistent with the description (such as material errors, size differences exceeding ±5%); Quality issues (such as large areas of loose threads, dyeing defects that cannot be cleaned). We will provide partial compensation or re-shipment based on the actual situation. The specific plan is subject to the assessment of our customer service.
Customer Notes Size and color: There may be color differences in the product images on the web page due to display variations. Please refer to the text description for accuracy. Please refer to the measurement data on the detail page for the dimensions. Inspection responsibility: It is recommended to inspect the goods on the spot when signing for them. If any problems are found, please refuse to accept them and contact us immediately.
Contact Information If you have any questions, please contact the customer service team through the following methods Email: fewery@beddtextiles.com